Privacy policy

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or use our services.

Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be published on this page.

Collection of personal data
We collect personal data directly from you when you place an order, create a customer account or contact our customer service.
In addition, information may be collected automatically through cookies and similar technologies. We may also receive information from trusted service providers.

Types of data collected
- Contact details such as name, email address, phone number and delivery address.
- Order, payment and transaction information.
- Account details and communication with customer service.
- Technical data such as IP address, browser type, device data and usage information.

Use of personal data
- To process, pay for and fulfill orders.
- To provide customer service and communicate with you.
- To improve our website, products and services.
- To prevent fraud and maintain security.
- To comply with legal and regulatory obligations.

Cookies and tracking technologies
We use cookies and similar technologies to improve usability, provide website features and analyze the performance of our website.
You can manage your cookie settings through your browser or through the privacy settings available on our website.

Sharing of personal data
We may share personal data with service providers and business partners who help us operate our website, process payments, fulfill orders, ship products and provide customer service.
We may also disclose information where required by law or where necessary to protect our rights.

Third-party websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Privacy of minors
Our services are not directed at persons who have not reached the legal minimum age to enter into a purchase contract. We do not knowingly collect personal data from minors.

Data security and retention
We take appropriate technical and organizational measures to protect your data. Personal data is stored only for as long as necessary for the purposes described or as required by law.

Your privacy rights
Depending on where you live, you may have the right to request access to your personal data, as well as its correction, deletion, restriction or transfer.
To exercise your rights, please contact us using the contact details below.

International data transfers
To provide our services, your data may be processed outside your country of residence. Appropriate safeguards are applied in such cases.

Contact information
Store name: Boldogidoz
Company name: VNM CAPITAL, LLC
Registration number: L20000039102
Company address: Hohenfelder Str. 22, 56068 Koblenz, Germany
Email: info@boldogidoz.com
Phone number: +1 386 289 2941
We aim to respond to your inquiry within 24 hours.

Customer service hours:
Monday to Friday: 9:00 AM–6:00 PM (UTC+1)
Saturday and Sunday: closed